Privacy Policy

Privacy Policy All About Bricks Limited (“we”) are committed to protecting and respecting your privacy when you use our website at www.aab.build (“Website”). Please read this Privacy Policy together with our Terms of Use, Terms and Conditions of Supply of Goods and our Cookie Policy with care and consideration before you use the Website. If you do not accept the Privacy Policy then please do not use the Website. This Privacy Policy supplements other notices and is not intended to override them. This Privacy Policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. If we ask you to provide certain information by which you can be identified as using this Website, then you can be assured that it will be used only in accordance with this Privacy Policy. In providing you access to the Website, you agree to observe all terms and conditions documented in this Privacy Policy, as well as any other specific terms and conditions for content or functionality that may be provided on the Website. This Website is not intended for children and we do not knowingly collect data relating to children. If you have any questions or queries as to how we protect your privacy, then please contact us at info@aab.build We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. This Privacy Policy was updated on: 16 January 2020. Controller All About Bricks Limited are the controller and responsible for your personal data. The controller is responsible for the keeping and use of your personal information. We have appointed Jonathan Plews as a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below. Our company number is 02661954 and our registered office address is: Baksteen House, Unit 10 Maisies Way, South Normanton, Alfreton, Derbyshire, England, DE55 2DS You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. When you use our Website you will need to provide us with personal information such as: • Name • Address • Email • Phone Number The website may include links to third party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit. Data collected by us Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender. • Contact Data includes billing address, delivery address, email address and telephone numbers. • Financial Data includes bank account and payment card details. • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. • Usage Data includes information about how you use our website, products and services. • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic biometric data). Nor do we collect any information about criminal convictions and offences. Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product order that you have with us but we will notify you if this is the case at the time. How we use your personal data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: • Where we need to perform the contract we are about to enter into or have entered into with you; • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and • Where we need to comply with a legal obligation. Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose/Activity Type of data Lawful basis To register you as a new customer/client We will use your name and contact details to fulfil our product services to you. This information is shared with our expert product providers who we may instruct in relation to this. We will always ask for your consent before you are contacted for marketing purposes. Performance of a contract with you Send to you product messages We will use your details to send you information regarding your engagement of our products and what that will entail. Performance of a contract with you Send to you information about our products and any promotions that we may offer We do this to keep you up-to-date with what products we provide and of any promotional offers that we have. This will only be sent with your consent. You will have the option to unsubscribe at any time. Your consent will always be obtained prior to sending. To enable you to complete a survey based on your experiences of our products We use the information you provide us to improve our products and service in providing such for you and future clients of the business. Our legitimate interests (to study how customers use our products/services, to develop them and grow our business). Taking payment for our products We use your payment information to complete the payment of your transaction with us. Performance of a contract with you. To make suggestions and recommendations to you about products that may be of interest to you We use the information that you provide us to be able to suggest other products that may benefit you. Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected for it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for your personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use of disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. When do we share your personal data? So that we can provide you with our services, some of your personal data is shared with certain third parties. We do not sell any of our personal data to any third party. We will only send to third parties the personal data that is necessary for the purposes that it is required. We require all third parties to respect the security of your personal data and to treat such in accordance with governing law. We do not allow third party service providers to use your personal data for their own purposes and only permit them to process personal data for the specified purpose and in accordance with our instructions. We share your data with third parties set out below in order to perform our contract with you: • Courier companies to allow for delivery of requested samples We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant to you. You will receive marketing communications from us if you gave requested information from us or purchased products from us and you have not opted out of receiving that marketing. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message that has been sent to you. We will only use your personal data for the purposes for which we collect it, unless we reasonable consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Website Acceptable Use Policy This policy sets out the content standards that apply when you upload content to our website, make contact with other users on our site, link to our site, or interact with our site in any other way. https://www.aab.build/ is a site operated by All About Bricks Limited (“We”). We are registered in England and Wales under company number 02661954 and have our registered office at Unit 10 Maisies Way, South Normanton, Alfreton, Derbyshire, England, DE55 2DS. By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference. Our Terms of website use also apply to your use of our site. These can be found in the link in our website footer. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 16/04/2020 Prohibited uses You may use our site only for lawful purposes. You may not use our site: • In any way that breaches any applicable local, national or international law or regulation; • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; • For the purpose of harming or attempting to harm minors in any way; • To bully, insult, intimidate or humiliate any person; • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; You also agree: • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use; • Not to access without authority, interfere with, damage or disrupt: i. any part of our site; ii. any equipment or network on which our site is stored; iii. any software used in the provision of our site; or iv. any equipment or network or software owned or used by any third party. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise. Breach of this policy When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate. Failure to comply with this acceptable use policy constitutes a material breach of the terms of use, a link for which can be found on our website’s footer which you are permitted to use our site, and may result in our taking all or any of the following actions: • Immediate, temporary or permanent withdrawal of your right to use our site; • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site; • Issue of a warning to you; • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; • Further legal action against you; • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law; We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. Applicable law in the event of a dispute If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.